Organizer Service CRM :Premium Edition2011R - Download

Spinso Organizer Premium Edition is a comprehensive ready to use service CRM to manage complete servicing process that includes Inventory, Billing, Payments, Complaints and Service Contract Management,additional billing options

Features

Complaint management:
Assigning the complaint to the technician, tracking the status of the complaints, generating invoice or billing the customers.
Unique complaint number for each complaint is generated which is easier for communicating with customers

Service Contract Management:
Lets you easily manage service contracts and alerts you on the contract renewals and expiry.
Service is automatically generated depending on the frequency of the service.
Unique Card no is generated for each item which helps to trace the complete trail like complaints,service provided,pending services etc pertaining to the item.Thus gives you the complete overview of the item within no time.
Get alerts for the service due and contract expiry
Service Contract can be easily renewed at any point of time

Inventory Management:
Maintain item wise details of the order placed and received from the principal (parent company) along with the installations.

Customer Billing/Invoice :
Maintain complete customer billing information such as purchase order, delivery challan and invoice along with installation details.

Customer & Principal Payments :
Track customer and principal cleared/uncleared payments,it also allows to enter PDC cheques/payments.

Additional Billing Options
The various billing options give you the flexibility to manage multiple bill series for different taxation norms, billing for stock and non-stock items.

Other :
Centralized repository for managing the complaint,service contracts,inventory and billing
Backup and Restoration facility to safeguard your data.
Powerful reporting capabilities with slice and dice reports

This edition is available for free trial use with a cap of 10 entries